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Help Center › Accessibility

Accessibility at Surfyx

We want every surfer to be able to use Surfyx — no matter their vision, hearing, mobility, or cognitive needs. This page describes our commitment and how you can tell us when we fall short.

Our commitment

Surfyx is committed to making the surfing world more accessible. That means building a product that works for surfers with disabilities — and it also means respecting that surfing itself takes many different forms, and the tools around it should, too.

We aim for WCAG 2.1 Level AA conformance across our mobile app, web app, and marketing site. We're not there on every page yet — this is an ongoing effort — but it's the standard we measure ourselves against.

What we're doing

Semantic, keyboard-navigable web

Our web app uses semantic HTML, proper heading structure, ARIA labels where appropriate, and keyboard navigation for all major flows. Our marketing pages (the one you're reading) are designed to be readable without JavaScript and navigable by screen reader.

Contrast and type

We use readable body text, sufficient contrast for interactive elements, and a typographic scale that respects user font-size preferences in the browser.

Mobile accessibility

The Surfyx mobile app supports system font scaling, VoiceOver (iOS), and TalkBack (Android). We test major flows — sign-up, search, booking, messaging — with screen readers.

Video and audio

Live sessions and session media are a core part of Surfyx. Where we produce our own video content (tutorials, announcements), we aim to ship with captions. For user-generated video, we're exploring auto-captioning options that respect the creator's privacy.

Where we're not yet

Honesty matters more than marketing, so here are areas where we know we still have work to do:

  • Not every admin tool and business dashboard is fully keyboard-accessible. We're working on it.
  • Some third-party components we use do not meet WCAG 2.1 AA out of the box. We're progressively replacing or customising them.
  • Automatic captions for user-uploaded video are not yet available.
  • Some colour combinations we use for data visualisation may not be ideal for colour-blind users. We're auditing them.

Adaptive surfing

Surfing is for everyone, including surfers with physical, sensory, or cognitive differences. We support the adaptive surfing community and welcome adaptive surf schools, instructors, and athletes on Surfyx.

If you run an adaptive programme and want help setting up your profile, listing lessons, or reaching more students, please reach out via the contact page — we'd love to help.

Report an issue

If you can't use a feature of Surfyx because of an accessibility problem, we want to know. Please contact us with:

  • A description of what you were trying to do.
  • What happened instead (or what didn't happen).
  • Your assistive technology (screen reader, switch control, voice control, etc.) and browser or device if relevant.

We treat accessibility reports the same way we treat security reports: seriously, quickly, and with gratitude. Thank you for making Surfyx better for everyone.

Found an accessibility issue?

Please report it. We treat accessibility bugs as first-class issues and prioritize them in our engineering work.